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Will I get charged for taking hotel towels if I send them back?

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Question - (6 April 2009) 6 Answers - (Newest, 6 April 2009)
A male United Kingdom age 36-40, anonymous writes:

Hi there,

I have just come back from holiday and have realised i have packed 2 of the hotels towels. do you think they will charge for this? if so do you think they waver this charge if i get in contact with them and post them back?

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A female reader, wonderingcat United Kingdom +, writes (6 April 2009):

wonderingcat agony auntSome of the upmarket hotels do charge for every single item that are considered hotel property (as opposed to complimentary service). I accidentally carried a washcloth with me down to the lobby as I was checking out of a Marriot hotel in Boston, USA, and by the time I had my bill, US$6 was already added on my bill for the washcloth (which was sitting on my dirty suitcase). I returned the washcloth immediately, which I meant to anyways, and they deleted that charge instantly. The same in Novotel downtown in Bangkok, Thailand.

Interestingly, smaller and cheaper hotels/motels have included "likely to be missing items" as part of their operational cost. Also, some larger posh hotels in resort areas add more costs for things that are supposed to be their basic service. Such as 'provision of towels/toiletries/complimentary tea/coffee sachets", "turning bed covers", etc. You can ask them that you don't want these extra costs when you check in. Silly but true.

So in answer to your question, call or email the hotel and apologize for mistakenly taking the towels. But, if the cost of sending the towels back is just as much as [or more than] what they charge them, just keep the towels and pay your friend.

I hope this little thing did not make you worry and forget about the fun you had while on holiday ;-)

Cat

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A reader, anonymous, writes (6 April 2009):

This is verified as being by the original poster of the question

Thanks everyone,

I just wanted some extra reassurance if possible - i've done a google search and a lot of sites say that most hotels now charge your credit card direct if towels are missing~(i wouldn't mind so much but its my girlfriends credit card details) - do you think this is a scare tactic putting this on google? I'm now thinking that if i draw it to their attention however, they may be even more likely to charge! what do you reckon? just ignore it? (sorry to sound so nuerotic, but my girlfriends been fretting about it), Many thanks.

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A reader, anonymous, writes (6 April 2009):

As everyone has said, they expect thier towels to go missing!

They will not charge you for them!

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A female reader, jessica04 United States +, writes (6 April 2009):

jessica04 agony auntThey don't directly charge you, but increased room rates are a hotel's way of making back their money from (accidentally) stolen items.

If you want to, send them back. They'll just toss them in the wash with the others. Doubt they've noticed they're gone though.

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A female reader, michele21 United States +, writes (6 April 2009):

michele21 agony auntwell i work at a hotel and believe they will not charge you everyone takes things from hotels its like a ritual ya know...lol....so don't worry about it at all

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A male reader, Jamer70 United Kingdom +, writes (6 April 2009):

Jamer70 agony auntMate everyone steals hotel towels, im pretty sure its almost tradition to do so. Think of it as a free souvenir. But if you really want to send it back i doubt the hotel nor the police will do anything about a pair of towels.

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