A
female
age
30-35,
anonymous
writes:I work in a hair/beauty salon, and about six months ago, my cousin who owns the salon took on a new junior stylist.She is the strangest girl. She says the weirdest things, and is very sneaky. For example, she will not tell me things like messages left on the phone, and then I get penalised for not returning calls etc.She doesn't say anything really harmful or completely out of order so it is more of a nuisance than anything else, but she is beginning to upset clients with the things she says and she hovers beside them, unaware that she is invading their personal space and making them uncomfortable. She has had a hard upbringing which perhaps explains why she is the way she is, and my cousin (the boss) feels sorry for, and therefore lets her away with murder. I do sympathise, but my boss just cannot seem to see that it is getting to the stage where she may be hurting the business!! I really want to speak to my boss about this, how can I tell her the problem without seeming like I am picking on her?
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reader, anonymous, writes (9 September 2014): I know you mean well. Also based on your story, you have a legit reason to feel that there is really sonething wrong with her.It's like an itchy allergy that you have to scratch. Well my suggestion is this since you also understand her as a person. Try to give her a chance. Maybe that's what she needs.If she feels support and care from her coworker it might do wonders for her inapproriate behavior.Or you may also have a heart to heart talk to your cousin. Tell her what bothers you and maybe your cousin will talk to her. It does not necessarily follow that your requesting to fire her, just maybe she needs coaching to behave in a professional manner when it comes to work. I think it will help her too if someone she respect will talk to her and give her some pointers about office manners.But of course its how you explain to your cousin your concern so she or he will not think that your taking things personally.You can say, in this business its a must to make our clients feel comfortable and i observed that she makes them uncomfortable.... etcTry to emphasize, im not saying fire her, maybe she just needs ..... whatever you think will be helpful for the business and this girl your having a hard time to work with.Make your cousin realized that your just concern for the business and her.As an employee, i do think its also your duty to report things you observe that needs improvement.It just a matter of finding the right timing and right words to say.
A
reader, anonymous, writes (9 September 2014): Your cousin is the boss. It's up to her to decide when and if she is losing business.
Right now, she feels she is giving someone a chance. Even weird people have to work, and be given an opportunity. If your cousin is a business-woman, she knows what she's doing. Sometimes we have to give back. Helping someone others may not hire, means your cousin is a very good woman; and blessings will come her way for being the type of person that she is. She is a good role-model. Sometimes when people realize someone believes in them, they change for the better.
If it is her job to take messages, ask her in-front of your cousin if there were any messages for you? Don't leave it up to her to bring them to you. If your hands are free, go answer the phone yourself.
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