Can anyone tell me my legal consumer rights please?

A female age 36-40, anonymous writes:

I ordered a phone from T Mobile to upgrade my handset. I was told over the phone that I could try if for 7 days, if I dont like it that there was no obligation and I could just return it. I received the mobile and didnt like it so I called them to advise I wanted to return it. They said I would have to pay about £8 to have the phone returned to them. This was never told to me when upgrading and if I had known this I would have just gotton it from Carphone Warehouse where there are no fees. I am so mad right now because I am having to pay for something I do not want which was never advised to me.

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A male reader, anonymous, writes (26 July 2010):

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A reader, anonymous, writes (26 July 2010):

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A reader, anonymous, writes (26 July 2010):

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